Good communication is essential to the success of any company. Communication between colleagues is integral to the efficient and effective day-to-day operations of your business, and open communication throughout the entire company is necessary to keep your business thriving and growing. However, getting to a place where communication is flourishing in your company is easier said than done. It can be difficult to foster a sense of trust and open communication in the workplace. Here are some common business communication problems and what you can do to avoid them.
Unclear Responsibilities and Roles
One of the biggest communication problems that can arise in the workplace is a lack of clear responsibilities and roles. If employees are unsure about the scope of their role in the workplace, they may lack the direction and focus to work effectively. A lack of clear roles and responsibilities can also lead to conflict between employees. The best way to avoid this kind of problem is to make sure every employee has a clearly defined role within the company, as well as a number of set responsibilities or tasks for each new project. If everyone has a clear sense of their role at the beginning of a project, it will be easier to maintain accountability and ensure cooperation and productivity.
Vague Decision Making Process and Authority
Sometimes, a manager, supervisor or other team leader has to make an important decision about the operation of the company. These decisions can range in size from more substantial choices about investments and business strategies to small decisions about the day-to-day management of the company. One of the biggest communication problems in the business world is the failure of leaders to properly communicate their decisions to their team members. By leaving colleagues out of the decision making process, business leaders make their employees feel disconnected from the company. Being open and transparent about the decision making process helps business leaders foster trust and unification across the company, thereby boosting morale and productivity.
Open communication is the key element of a successful business. Learn more about the importance of strong communication and build your communication skills with the Everything DiSC workplace training programs available from ACT One International. For more information about these innovative workshops and skill training programs, contact us today.
Written by Rochelle Rae.